Hopefully you’ve been keeping up with my Disney College Program blogs, but if you haven’t, click here to catch up!

After the Web-Based Interview, I was selected to move onto the next step, which is the Phone Interview. This is probably the most difficult portion of the application process.

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The earliest possible time I could schedule for was two weeks away, so I took it. I was scheduled for February 12th at 5pm. Disney emphasized that the interviewer could call anytime from 15 minutes before or after the scheduled time and the actual interview could last up to about 30 minutes, so I knew how much time I needed to carve out.

Here’s how I prepared leading up to my interview:

  • Research. There are so many helpful blogs and resources that I used to learn what type of questions I would be asked. It’s all just a google search away.
  • Practice. Don’t just glance over the questions, practice answering them! This seems kind of silly, but it honestly helped calm a few of my nerves and help me figure out exactly what I wanted to communicate to the interviewer.
  • Know Yourself. It feels a little egotistical to look at yourself and think about how great you are, but you kind of need to do it. Everyone has strengths and we can all be used to the best of our abilities in different roles. This way, you know what you need to emphasize to your interviewer.
  • Know What You Want. Going into the interview, know the top three roles you want. I can almost guarantee you that you will be asked what role you want. I can also almost guarantee you, “I don’t know, whatever you want to give me” probably won’t get you very far either. Think about what you’re interested in and what you might be good at.

With this, I created a little bit of a cheat sheet that I kept in front of me during the interview (perks of a phone interview!). I wrote down my top three roles, why I wanted to participate in DCP, a few of my strengths, and questions I had for the end. It also helps to write down your interviewers name at the beginning so you can thank them personally at the end.

My interview started about 15 minutes late and it really wasn’t what I expected. This is coming from a girl who has done many interviews and even had a portion of a class dedicated on how to present yourself properly during an interview. It was very straight to the point and didn’t really allow me to build myself up. Most of the interview was the interviewer presenting me with a statement and asking me how I feel about that or if I am comfortable with it. Of course, I found little ways to sneak in and highlight some of my strengths.

Here’s an example of how my interview went:

Q: “In an Attractions role, you may be required to use a large operating system. Are you comfortable with that?”

A: “Although I really do not have much experience with a large operating system like those used in Disney Parks, I am a very quick learner and can easily adapt to overcome any obstacle. I trust that if I was placed in this role that Disney will provide me with more than enough training to help me succeed in this role.”

Not all my questions were based on my role as a cast member, other questions involved living with roommates and the educational portion of the program, but were structured very similarly.

I also made it a point to emphasize that this program would benefit me greatly in the future and how much I respect the Walt Disney Company. The point of the program is to be valuable to students and offer them useful resources for beyond Disney. Remember that.

When my interview was concluding, my interviewer opened it up to me to ask any questions. This is where I thought I blew it. My go-to questions for interviewers during this time generally sound something like, “what do you enjoy most about working here?” I feel like it gives them a chance to reflect on how much they enjoy their job and I have a chance to say something like “wow, this must be a great company if you enjoy your job that much.” It’s usually a win-win.

Well, the question I had prepared for this particular interview was “have you had any magical memories while working for Disney?” Due to the straightforward nature of this interview and my lack of preparation for that, I felt uncomfortable asking it, but I asked it anyways because I couldn’t think of anything else quick enough. My interviewer remained direct and told me that they had been working for the company for a long time and have had many magical memories. I was hoping the interviewer would get excited and tell me a story, but they did not. It felt awkward and my interview was over.

But hey, I survived.

All I had left to do was wait to hear back.

I’ll see you real soon!

Lifeguard Lucy

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